Get in touch
Located on the Ground Floor within the Virgin Terminal of the Domestic Airport, the Brisbane Airport Ambassadors and staff are available to assist visitors with various travel needs. The centre offers travellers maps, brochures, travel and car hire advice and services to help book accommodation.
As well as operating the Information Centre, the Airport Ambassadors roam areas of the Domestic Airport such as the upper level and Skywalk to assist wherever possible.
Just outside the terminal are a number of key bus and uber pick-up points, taxi services and connections to the train service located at the end of the Skywalk.
Amenities
Booking/Tour Desk
Tour desk available to guests
Coach Parking
Coach parking available
Internet Access
Broadband Internet Access
Free Wifi
Facilities
Coach Parking
Public Telephone
Public Toilet
Booking/Tour Desk
Accessibility
Actively welcomes people with access needs.
Accessibility
Actively welcomes people with access needs.
- Offer multiple options for booking - web, email, phone
- Offer a range of contact methods for receiving complaints
- Train your staff in disability awareness
- Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
- Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
- Caters for people who use a wheelchair.
Brisbane Domestic Terminal Visitor Information Centre
Ground Floor, Virgin Terminal,
Domestic Airport Terminal,
Brisbane Airport,
Brisbane Area
Queensland
4008
Content Provided By Brisbane Airport Ambassador Program