Help

How to use the site

When you look at our homepage, you'll find there are many ways of browsing and accessing travel information. We also have several tools and additional features to make your search a lot easier.

Essentially, our site allows you to browse locations, experiences or travel options, and then helps tailor what you're looking for. You'll click through to a page with detailed content about a destination, event or activity. Once you've found the destination or region you're after, scroll down the page where you can start exploring the things to see and do or the places to visit. Need more inspiration? Keep scrolling down the page to see what other people are saying about the area via images and comments posted on social media or blog and video content. When you’re ready to start planning your journey, use the navigation to browse for accommodation, attractions and tours in the local area. 
 
If you want to skip browsing the menus and are hoping to access specific information quickly, you can of course type a query into the search box, which is located in the top right hand corner above the menu. Entering a search term or search phrase in the search box will return a list of relevant web pages available on the Queensland site.

All these options are designed to help you connect with relevant information quickly, and also give you a clear and fun way to browse through the range of travel options in Queensland.

How to use the tools

  • Brochures 
You can view or download our information brochures directly in your browser. The e-Brochures can also be emailed, downloaded as PDFs and printed. You require Adobe Flash Player and Adobe Acrobat to view the brochures.

  • e-Newsletters 
Stay informed about special holiday deals, competitions and offers. Fill in the form, select your travel preferences and hit Subscribe! We'll regularly send you an email with all the latest magical destinations.

  • Photos and Videos 
Want to see what people are capturing and sharing in Queensland, check out what people are saying through the Queensland social channels. Alternatively, take a quick trip around Queensland with some of our videos and blogs! Warning: what you'll see may be irresistible. 

Additional features

We have loads of great accommodation, tour and attraction deals to help you get to Queensland sooner and stay longer.  


  • Star Ratings for Accommodation 

Queensland.com has adopted the Star Rating Scheme of AAATourism. These are nationally consistent ratings based on over 500 criteria to assess a property and determine its AAATourism 4.5 star image rating between one and five stars. One star represents basic accommodation, whilst five stars represents the highest quality. This way you're always assured that our product listings are accurate and meet your expectations. Membership of the AAATourism Star Ratings Scheme is voluntary for each accommodation provider. AAA Tourism's Trade Marks Registration means that only properties joining the Australian STAR Rating Scheme are licensed to use a STAR Rating, and as such those who are not a member of the scheme will not show up in our results when using our "Star Rating" search option in the accommodation section.


  • Accessible products 

For information on accessible accommodation, tick the 'Accessible' filter option when you are searching for options in the 'Start the Journey' section.

  • TripAdvisor Reviews  

We often receive feedback from our visitors that they find customer reviews handy when planning their trip. To help with these requests, we've incorporated TripAdvisor links into tourism listings our site. Find the TripAdvisor icon on the individual business' page and you will be taken to their TripAdvisor listing to get the full low down of what other visitors are saying. This allows you to weigh up customer reviews on an independent consumer review site when making your holiday decisions!


How can I be updated when new holiday deals become available? 

Subscribe to our fancy pants e-Newsletter which is packed with ideas and offers to your inbox.